General Notice
ORELL Tec AG places great importance on processing your data in compliance with data‑protection regulations and on protecting your information. The following privacy notice explains your rights and describes the data processing that occurs when you visit our website.
Who is responsible for data processing?
Controller
ORELL Tec AG
Bonnstrasse 3
3186 Düdingen (Switzerland)
Phone: +41 (0)26 492 70 00 / +41 026 492 70 70
E‑mail: info.ch@orelltec.com
You are welcome to contact this office if you have further questions about data protection at ORELL, despite the information provided below.
Detailed information on data processing
Which personal data are processed and for what purpose?
Contact data: Responding to enquiries, initiating business relationships
Identity data: Identifying and communicating with you
Technical data: Ensuring full functionality and security of the websiteUsage dataImproving the user experience and website performance
Contact form
We process the data you supply via our contact forms in order to review and respond to your enquiry. (Contact data, Identity data)
Enquiries by e‑mail or telephone
Data you provide when contacting us by phone or e‑mail are processed solely for the purpose of initiating a business relationship. (Contact data, Identity data)
Technical data
When you visit our website, we process information such as your IP address, browser type and version, and similar technical details to guarantee proper website functionality and a pleasant user experience. (Technical data, Usage data)
How long do we store the data?
We retain your personal data only as long as necessary for the purposes described above, while also observing statutory, regulatory, tax and accounting retention and reporting obligations. In case of a complaint—or if we reasonably anticipate legal proceedings—we may retain your data for a longer period.
Your rights as a data subject
RightWhat it meansRight to lodge a complaintYou may complain to the supervisory authority responsible for your place of residence at any time.Right of accessYou may request information about the storage and processing of your data at any time.Right to rectificationYou may have outdated or incorrect data corrected at any time.Right to erasureYou may request deletion of your data if no compelling reason for further processing exists (statutory retention duties may override this right).Right to objectYou may object to ongoing processing for special reasons. We may demonstrate compelling legitimate grounds that override your rights and freedoms.Right to restriction of processingYou may restrict processing, for example: 1) while data accuracy is being verified; 2) if processing is unlawful but you do not request deletion; 3) if you object while we assess statutory obligations.Right to data portabilityYou may have your personal data transmitted to you or to third parties in a structured, commonly used, machine‑readable format.
Will data be disclosed to third parties?
With your consent we may share personal data with internal and external service providers.
We require all third‑party providers to respect the security of your personal data and to process it in accordance with the law. Service providers may not use your data for their own purposes and may process it only for specified goals and in line with our instructions.
Hosting
External hosting
Our website is hosted externally. Personal data collected on the site are stored on the hoster’s servers and may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated through the website.
External hosting serves to fulfil contracts with our (prospective) customers and to provide our online services securely, quickly and efficiently via a professional provider. Our hoster processes your data only to the extent necessary to perform its services and follows our instructions regarding those data.
Hosting provider
A100 ROW GmbH
Marcel‑Breuer‑Straße 12
80807 Munich (Germany)
Legal basis for data processing
We process and store your data only on the following legal bases:
- Contract performance
- Compliance with a legal obligation
- Protection of our legitimate interests (e.g., up‑to‑date communication, security)
- Consent
If you require more detailed information about the legal bases for our processing, please contact us by e‑mail.